Refunds & Returns

Refund and Cancellation

Any other reasons for cancellation or return would be handled on a case to case
basis. Following shall not be eligible for return or replacement
1. Damages due to misuse of product
2. Incidental damage due to malfunctioning of product
3. Any consumable item which has been used are installed
4. Products with tampered or missing serial / UPC numbers
5. Any damage / defect which are not covered under the manufacturer’s warranty
6. Any product that is returned without all original packaging and accessories,
including the box, manufacturer’s packaging if any, and all other items originally
included with the product(s) delivered.

Refunds are made as follows:

1. If the payment was made in cash then the refund is made in the form of coupon
codes.
2. If the payment is made using a credit/debit card (or any form of net banking) then the amount is credited back to the same account from which the payment was
made.

Cancellation of order:

Wohk reserves the right to cancel any order without any explanation for doing so,
under a situation where Wohk is not able to meet the requirement of the order
placed or order so placed/cancelled does not comply with the Website policy or for
any other reason. However, Wohk will ensure that any communication of
cancellation of an order, so cancelled, is intimated within appropriate time to the
concerned person and any applicable refund, will be made in reasonable time.